7dgam FAQ — Frequently Asked Questions

Yes, you can keep 7dgam as a shortcut on your home screen without downloading any separate app. On Android, open the site in Chrome, then select "Add to Home Screen" from the three-dot menu at the top. On iPhone, tap the share icon in Safari and select "Add to Home Screen". After that, tapping it from your home screen will open the site directly.

If the connection drops suddenly, the game session is usually saved on the server. Once you reconnect and log in, you can continue from where you left off. However, it is best to use a fast and stable internet connection — especially for live games, where a disconnection may be out of your control. If any issue comes up, contact live chat right away.

In most cases, clearing your browser cache fixes the problem. In Chrome, go to Settings → Privacy and Security → Clear browsing data → Cached images and files — and click there. Then reload the page. Also, update your browser if you are running an older version, and close any extra tabs you have open — this will help 7dgam run more smoothly.

7dgam is a fully web-based platform, so there is no need to install a separate app. It works completely on any modern device — Android smartphones, iPhones, iPads, Windows laptops or desktops — using an updated Chrome, Firefox, or Safari browser. For the best experience on mobile, use Chrome or Samsung Internet.

First, refresh your browser (Ctrl+Shift+R, or reload the page on mobile). If the problem persists, clear your browser cache and cookies. If you have JavaScript disabled or any site-blocker extensions running, turn them off temporarily. If the issue still is not resolved, contact the support team via live chat and let them know your device and browser name.

7dgam does not charge any deposit fee — the full amount you send is added to your account. However, if bKash, Nagad, or Rocket have their own transaction charges, those may be deducted by the mobile wallet operator — that is not a 7dgam fee, it is the service's own set charge.

Currently, deposits on 7dgam can be made through three mobile wallets — bKash, Nagad, and Rocket. Rocket is the mobile wallet service of Dutch-Bangla Bank. Depositing through each method is easy, secure, and instant. Just choose your preferred wallet, follow the instructions, and your account balance will be updated within moments.

The minimum deposit amount for every payment method is ৳500. Whether you use bKash, Nagad, or Rocket, the same limit applies. On your first deposit, you get a 100% bonus — meaning a ৳500 deposit earns an extra ৳500 bonus, and there is an opportunity to receive up to ৳8,000 in bonus.

Most deposits are credited instantly, but occasionally there may be a short delay due to network issues. If your balance still has not appeared after waiting a while, contact live chat with your transaction ID or reference number. The 24/7 support team will verify the matter quickly and resolve it.

The minimum withdrawal amount is ৳800. After a successful request, the money generally arrives in your bKash, Nagad, or Rocket account within 10 to 45 minutes. Before initiating a withdrawal, make sure your KYC verification has been completed.

A KYC verification request usually comes before your first withdrawal or when transactions exceed a certain amount. This is a standard process to protect players and ensure secure transactions. If a verification notice appears in your account, submit the required documents as instructed — this keeps your transactions running smoothly.

7dgam uses SSL encryption to keep all information secure. Any identity documents or other documents you submit are used solely for the verification process and are not shared with third parties. Our privacy policy is strictly followed — read the privacy policy for more details.

Generally, a National ID card (NID), passport, or birth registration certificate is accepted for verification. Additionally, a mobile banking statement or a copy of a utility bill may be requested for address verification. Documents must be clear and legible. Contact live chat for a specific list.

The KYC process protects your account from unauthorized access and fraud. It ensures that only the actual account owner can withdraw funds. Verification helps maintain a safe and fair gaming environment and keeps players' interests protected.

Common reasons for a rejected verification include a blurry photo, an expired document, or a mismatch in name or details. Contact live chat to find out the reason for the rejection, then resubmit the correct documents. The support team will assist you throughout the entire process.

No. Only one account per person is allowed at 7dgam. Multiple accounts are considered a policy violation and may result in all accounts being closed and balances forfeited. If you have trouble accessing an old account, contact support to recover it.

On the login page, click the "Forgot Password?" option and submit a password reset request using your registered phone number or email. Follow the steps to set a new password. If you still have trouble, let the support team know via live chat — they will verify your identity and assist you.

7dgam Login Go to the page and fill out the registration form — just enter your mobile number, password, and some basic details and your account will be created. Please note, 7dgam is only for those aged 21 and above. Only one account can be opened per phone number.

No, you can log in with your username and password from any device's browser. When logging in from a new device, an OTP or additional verification may be required for security. To stay safe, always use a strong password and avoid logging in on public Wi-Fi.

To change your phone number or other important details, get help directly from the support team via live chat. Approved changes can be made after identity verification is completed. Providing incorrect information may cause issues with withdrawals in the future, so always keep your account details accurate.