7dgam's Privacy Policy — Your Data Is Our Responsibility
Every transaction and piece of personal information at 7dgam is protected with SSL encryption. We never sell your data to third parties.
This privacy policy describes how 7dgam collects, uses, stores, and protects your personal information. By using our platform, you consent to the practices described in this policy. Please read this document carefully. If you have any questions, contact our support team.
Policy Review: 7dgam reserves the right to review and update this privacy policy regularly. A notice will be posted on the platform for significant changes. The latest policy will always be available on this page.
1. Definitions and Scope of Application
Definitions
The key terms used in this policy are defined below:
- "Platform" refers to 7dgam's website, mobile version, and related services.
- "User" or "You" refers to any person who has registered for or is using our platform.
- "Personal Information" refers to any information that can directly or indirectly identify you.
- "Processing" refers to any activity involving the collection, storage, modification, transfer, or deletion of data.
Scope of Application
This policy applies to all registered and unregistered users of the 7dgam platform. If you use our services, you are considered to have agreed to this policy. Only those aged 21 or above may open an account and use our services.
2. What Information We Collect
Identity Information
We collect the following information during account registration:
- Full name
- Email address
- Mobile number
- Date of birth (for age verification)
- Password (stored in encrypted form)
Financial Information
The following information is required to complete transactions:
- bKash, Nagad, or Rocket account number
- Transaction amount and history
- Deposit and withdrawal records
- Bonus and promotional usage information
All financial information is protected with SSL encryption.
Technical Information
Information collected automatically while using the platform:
- IP address
- Browser type and version
- Device type and operating system
- Time spent on the platform and pages visited
- Cookies and session data
Gaming Activity Information
To improve your gaming experience, we store:
- Play history and preferred games
- Bet amounts and outcomes
- Activity patterns on the platform
- VIP level and rewards history
3. Purpose of Data Use
Lawful Purposes of Use
7dgam uses your personal information only for the following purposes:
- Account Management: To create, verify, and maintain your account.
- Transaction Processing: To complete deposits and withdrawals via bKash, Nagad, and Rocket.
- Service Improvement: To improve the platform's performance, security, and usability.
- Customer Support: To resolve your issues via live chat or email.
- Fraud Prevention: To protect accounts and identify suspicious activity.
- Age and Identity Verification: To confirm that every user is at least 21 years old.
- Responsible Gaming: To identify potential addiction risks and take protective measures.
- Legal Compliance: To comply with applicable laws and regulations.
What We Do Not Do
7dgam never engages in the following activities:
- Selling your personal information to third parties.
- Sharing information for marketing purposes without your consent.
- Collecting unnecessary or irrelevant data.
- Sharing information provided under anonymity with third parties.
4. Data Disclosure and Third Parties
Sharing Information with Third Parties
7dgam may share information with third parties in limited circumstances and in strict compliance with data protection rules:
- Payment Processors: To complete transactions via bKash, Nagad, and Rocket. These service providers follow their own privacy policies.
- Technology Service Providers: Partner companies engaged in server hosting, data analytics, and cybersecurity services.
- Game Software Providers: Game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe may receive limited information for technical reasons.
- Legal Authorities: Providing information upon request from relevant authorities to meet legal obligations or assist in an investigation.
Outside the circumstances listed above, 7dgam does not share your personal information with anyone.
Third-Party Accountability
Our agreements with all third parties we work with include strict data protection terms. They may use information only to the extent necessary to provide specific services and may not use it for any other purpose.
5. Cookies and Tracking Technologies
What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. 7dgam uses cookies for the following reasons:
- Essential Cookies: Maintaining login sessions, ensuring security, and managing the platform's core functions.
- Functional Cookies: Remembering your preferences, language settings, and customizations.
- Analytics Cookies: Analyzing platform usage to improve service quality.
- Security Cookies: Preventing fraud and unauthorized access.
Cookie Controls
You can control or disable cookies from your browser settings. Keep in mind that fully disabling cookies may cause some features of the 7dgam platform to not work properly. Disabling essential cookies may disrupt the login and transaction process.
6. Data Security Measures
SSL Encryption
All data sent to and received from our platform is encrypted using SSL (Secure Socket Layer) technology. This prevents third parties from intercepting or reading your information.
Secure Servers
Your data is stored on servers with advanced security features. Firewalls and access controls are in place to prevent unauthorized access.
Limited Access
Only authorized staff may access data to the extent required. All staff receive privacy training and are bound by confidentiality agreements.
Response to a Security Breach
If a data breach occurs, 7dgam will promptly launch an investigation and notify affected users in a timely manner. We will take immediate steps to minimize harm and prevent such incidents in the future. If you believe your account security has been compromised, notify our support team immediately.
7. Data Retention Period
Retention Policy
7dgam retains your personal information only for as long as necessary. We consider the following when determining the retention period:
- Active Accounts: All data is retained for as long as the account remains active.
- Closed Accounts: Certain data may be retained for a specified period after account closure to meet legal obligations.
- Financial Information: Financial transaction records are retained for a specified period as required by applicable law.
- Technical Logs: Log files used for security and technical purposes are deleted after a set period.
8. Your Rights
Right to Access
You may request a copy of the information 7dgam holds about you at any time. We will process your request in a timely manner and provide the information.
Right to Rectification
If any information in your account is incorrect or incomplete, you may request that it be corrected. We will update the information after the necessary verification.
Right to Erasure
In certain circumstances, you may request that your data be deleted. However, this right may be limited in cases of legal obligations, ongoing investigations, or pending transactions.
Right to Object to Processing
In certain cases, you may object to the processing of your data. In particular, you may object at any time to your data being used for direct marketing purposes.
Right to Data Portability
You may request your data in a structured, commonly used, and machine-readable format that can be transferred to another service.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your data be temporarily restricted, such as while the accuracy of the data is being verified.
How to Exercise Your Rights
To exercise any of the rights listed above, contact our support team. After verifying your identity, we will process your request as quickly as possible. Our email address: [email protected]
9. Protection of Minors
Age Restrictions
The 7dgam platform is intended only for those aged 21 or above. We do not intentionally collect, store, or process the data of any minor.
We verify age during the registration process. If we have information indicating that a user is under 21, we will immediately close that account and delete the associated data.
If you become aware that a minor is using our platform, please inform our support team. We take a firm stance on this matter.
10. Policy Changes and Updates
Change Process
7dgam reserves the right to change or update this privacy policy at any time. In the event of such changes:
- The new policy will be published on this page.
- For important changes, a notification may be sent to your registered email.
- Continuing to use the platform after changes means you have accepted the new policy.
- If you do not agree to the new policy, you may close your account.
We recommend that you visit this page regularly and stay informed about any changes.
11. Contact & Complaints
Live Chat Support
Use our 24/7 live chat service for any privacy-related questions. Support is available in both Bengali and English.
Complaint Process
If you believe that 7dgam has violated your privacy rights, please contact us directly first. We will take your concerns seriously and work to resolve them promptly.
When submitting a complaint, please include your account information, a description of the issue, and your expected resolution. This will make it easier for us to assist you quickly and effectively.
7dgam is committed to always operating fairly, transparently, and responsibly. Your trust is our highest priority.
Your data is secure — play at 7dgam with peace of mind
Enjoy safe transactions via bKash, Nagad and Rocket on an SSL-secured platform.