7dgam Terms & Conditions
Please read all the terms below carefully before using this platform. Continuing to use the service means you have accepted these terms.
These Terms & Conditions ("Terms") apply as a legal agreement between the 7dgam platform and its users ("you" or "member"). They govern everything related to creating your account, playing games, claiming bonuses, and any transactions. If any part is unclear, contact us via live chat or at [email protected].
Definitions & Explanations
The meanings of certain specific terms used in this document are given below:
- "Platform" — The 7dgam website, mobile version, and all related services.
- "Member" or "User" — Any person who has opened an account on 7dgam and is using the service.
- "Bet" or "Stake" — A specific amount of money placed at risk in any game or event.
- "Bonus Funds" — Promotional credits provided by 7dgam, which must meet specific wagering requirements before they can be withdrawn.
- "Wagering Requirement" — The total amount a member must wager in order to withdraw a bonus.
- "KYC" — Know Your Customer; the identity verification process.
Account & Eligibility Requirements
Age & Eligibility
To use 7dgam, you must meet the following requirements:
- You must be at least 21 years old. This platform is open only to those aged 21 and above.
- You must play under your own name and on your own account — playing on behalf of a third party is not allowed.
- Each person may only operate one account. If multiple accounts are found, 7dgam reserves the right to close all of them.
- All information provided at registration must be truthful, accurate, and up to date.
- Accounts may not be operated from countries or regions where online gaming is illegal.
Account Verification (KYC)
7dgam follows an identity verification process to ensure a safe environment. As part of this process:
- A copy of a National ID (NID), passport, or driving licence may be requested.
- Proof of address (utility bill or bank statement) may be requested.
- Large withdrawal requests may be put on hold until verification is complete.
- Providing false information will result in immediate account closure and the balance may be forfeited.
To learn how your personal information is used and kept secure, see our Privacy Policy.
Account Security & Password
You are fully responsible for the security of your account. Please keep the following in mind:
- Do not share your login details (username and password) with anyone.
- Use a strong password and change it regularly.
- If you suspect unauthorised access, notify 7dgam support immediately.
- If you log in from someone else's device or a public network, make sure to log out afterwards.
- Selling, transferring, or renting your account is strictly prohibited.
Financial Transaction Rules
Deposits
bKash, Nagad, and Rocket can be used to deposit money on 7dgam. Terms for deposits:
- The minimum deposit amount is ৳500 (for each method).
- Deposits must be made from your own mobile banking account — deposits from third-party accounts will not be accepted.
- 7dgam reserves the right to verify suspicious transactions or funds sent from multiple sources.
- Only successfully verified payments will be added to your balance.
Withdrawals
The following rules apply when withdrawing deposited funds:
- The minimum withdrawal amount is ৳800.
- Withdrawals are generally processed within 10–45 minutes.
- Withdrawal requests can only be made using the same method used for the deposit.
- Withdrawals may be held if the wagering requirements of an active bonus have not been met.
- Large withdrawal amounts may be delayed if KYC verification has not been completed.
Rocket is Dutch-Bangla Bank's mobile wallet. The minimum withdrawal amount is the same across all methods.
Bonus & Promotion Terms
Welcome Bonus
7dgam offers an attractive welcome bonus for new members. The terms of this bonus are detailed below:
- 100% bonus on the first deposit, up to a maximum of ৳8,000.
- Example: deposit ৳1,000 and the bonus will be ৳1,000, bringing the total balance to ৳2,000.
- Example: deposit ৳18,000 and the bonus will be a maximum of ৳8,000, bringing the total balance to ৳26,000.
- A 15x wagering requirement must be met before the bonus can be withdrawn — wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus.
- Example: ৳1,000 bonus × 15 = ৳15,000 must be wagered before bonus winnings can be withdrawn.
- After claiming a bonus, the wagering requirement must be met within a specified time limit; otherwise the bonus may be cancelled.
VIP Cashback Program
By playing regularly on 7dgam, you can advance to VIP levels and receive weekly cashback:
- Bronze — Up to 0.2% weekly cashback.
- Silver — Up to 0.4% weekly cashback.
- Gold — Up to 0.6% weekly cashback.
- Platinum — Up to 0.8% weekly cashback.
It is possible to advance to higher levels through regular and responsible play. The cashback amount is determined based on weekly activity.
General Bonus Rules
- No more than one bonus may be active at a time, unless specifically stated otherwise.
- If any fraud or misuse of bonuses is detected, the bonus and any associated winnings will be forfeited.
- Multiple members sharing the same IP address, device, or household may not claim the same bonus.
- 7dgam reserves the right to change, suspend, or cancel any bonus offer at any time.
- Each bonus may have its own separate terms; these will be listed alongside the relevant offer.
Prohibited Activities
What Is Not Allowed
The following activities are strictly prohibited on the 7dgam platform. Violating these prohibitions will result in actions such as account closure and balance forfeiture:
- Playing using bots, scripts, or automated software.
- Falsifying account information or using a false identity.
- Attempting to access another person's account or any hacking-related activity.
- Money laundering or using funds from illegal sources on 7dgam.
- Manipulating game outcomes or exploiting system vulnerabilities.
- Opening multiple accounts to abuse bonuses.
- Harassing other members or disrupting the fair environment of the platform.
- Attempting to attack the platform's systems or servers.
Responsible Gaming & Liability
Responsible Gaming
7dgam believes online gaming should be an enjoyable form of entertainment — not a source of addiction. For that reason:
- Members can set their own deposit limits, session times, and betting limits.
- There is an option to temporarily or permanently self-exclude your account if needed.
- If you notice signs of addiction, contact support immediately.
For more details, see our Responsible Gaming page.
Limitation of Liability
7dgam is not liable for the following:
- Game sessions affected by loss of internet connection.
- Issues caused by technical errors in third-party game software.
- Losses resulting from leaving account details unsecured.
- Login details falling into the hands of a third party due to the user's own actions.
However, if a member suffers actual loss due to a technical error, 7dgam will take this into consideration and attempt to resolve it through support.
Account Closure & Termination
7dgam may close or restrict an account under the following circumstances:
- If any clause of these Terms is violated.
- If evidence of fraudulent or suspicious activity is found.
- If KYC verification fails or false information is provided.
- If money laundering or illegal financial activity is suspected.
- If the member themselves requests self-exclusion.
If an account is closed and no violation has occurred, any valid balance will be returned. In cases of violation, 7dgam reserves the right to forfeit the balance.
Privacy & Data Protection
Data Collection & Use
7dgam uses SSL encryption to keep members' personal and financial information secure. Information provided at registration is used only for the following purposes:
- Completing identity verification and KYC.
- Processing transactions and preventing fraud.
- Service-related communication with members.
- Improving the platform and providing a personalised experience.
7dgam never sells your personal information to third parties. For full details on data protection, see our Privacy Policy.
Dispute Resolution & Terms Amendments
Complaints & Dispute Resolution
If a complaint or dispute arises, it will be resolved in the following way:
- First, submit your complaint via 24/7 live chat or at [email protected].
- The 7dgam support team will review the issue within a reasonable time.
- In case of any dispute regarding game results, the game provider's server log will be considered as the final evidence.
- If the issue is not resolved to satisfaction, the support team will advise on the next steps.
Right to Amend Terms and Conditions
7dgam reserves the right to modify these terms and conditions at any time. In the event of changes:
- Members will be notified of any significant changes.
- Continued use of the platform after new terms and conditions are published will be considered acceptance of the updated terms.
- Members should visit this page regularly to stay informed about the latest version of the terms and conditions.
- If you object to any amendment, you have the option to request closure of your account.
General Agreement Terms
These terms and conditions constitute the entire legal agreement between 7dgam and the member, and replace any previous oral or written understandings. If any clause of these terms and conditions is found to be unenforceable for any reason, the remaining clauses will remain fully in effect. The Bengali version of these terms and conditions will be considered the authoritative document. 7dgam commits that this agreement will be governed on the basis of good faith and honesty between both parties.
Have questions? We are ready to help
If you have trouble understanding any part of these terms and conditions, our 24/7 Bengali support team is always ready to help.